E-commerce applications for Nike retailers
Nike Partners (Nike.net) is Nike’s global B2B e-commerce platform for retail partners — responsible for $12 billion of revenue annually.
I led design on both the creation of completely, from-the-ground-up, new applications to owning and implementing new features in existing applications. I helped establish and evolve Nike.net global design standards. I owned design and iteration from requirements definition through to development and launch — partnering closely with internal business partners, product owners, product analysts, and full stack and front end developers.
Manage//Invoices I led design on this new application that provides retailer finance payables managers with a single simple and efficient tool to better manage and pay their Nike invoices. Prior to the development of this application retailers had to use a mix of outdated online and manual processes — leading to inaccurate and missed payments, and the need for time-consuming customer service calls. The new tool improves our users daily work life, and saves our retail partners — as well as Nike — time and money.
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Universal PDP (Product Detail Page) The objective was to design a single, consistent, fully-responsive component that could be used across the applications that require a PDP — planning, wholesale futures buying, and in-season buying and replenishment.
Up until that time each application had a different PDP — with different functionality, design patterns, and even look and feel — requiring users to learn to do similar, or even the exact same, tasks in different ways. The new PDP is designed and built to be a stand alone component that any application can consume, customize, and seamlessly incorporate.
The PDP was already under development when covid suddenly changed how Nike could sell new product to retailers. With traditional in-person showroom sell-in events suddenly not an option, the new PDP was made a top-priority, was fast-tracked and became a vital tool that allowed Nike to quickly change course and move to what would become a highly successful new model of virtual sell-in.
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